Typical Tasks
Explain use of library facilities, resources, equipment, and services, and provide information about library policies.
Analyze patrons' requests to determine needed information and assist in furnishing or locating that information.
Locate unusual or unique information in response to specific requests.
Evaluate materials to determine outdated or unused items to be discarded.
Review and evaluate materials, using book reviews, catalogs, faculty recommendations, and current holdings to select and order print, audio-visual, and electronic resources.
A day in the life
What kind of work is this?
Conventional
Organized, Procedural Work
Social
Working with people
Investigative
Studying, Research based work
What personality traits do you need to succeed?
Cooperation
Dependability
Integrity
Adaptability/Flexibility
Initiative
Concern for Others
What key skills are needed for this job?
Active Listening
Speaking
Reading Comprehension
Critical Thinking
Writing
Service Orientation
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Common Activities
Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
