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Career Profile

Computer, Automated Teller, and Office Machine Repairers

What they do:

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

Also Called:

ATM Technician (Automated Teller Machine Technician), Computer Repair Technician, Computer Technician, Copier Technician, Customer Service Engineer, Field Engineer, Field Service Engineer, Field Service Technician, Field Technician, Service Technician, ATM Technician (Automated Teller Machine Technician), Computer Repair Technician, Computer Technician, Copier Technician, Customer Service Engineer, Field Engineer, Field Service Engineer, Field Service Technician, Field Technician, Service Technician

MO Employment Data

*State data provided by O*NET & BLS
Compare State Data      Compare Metro Area Data   
$35,090
Starting Salary (2025)
$44,080
Median Salary (2025)
-0.9%
Projected Job Growth
1,090
MO Employment (2025)

Typical Tasks

Converse with customers to determine details of equipment problems.
Reassemble machines after making repairs or replacing parts.
Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
Advise customers concerning equipment operation, maintenance, or programming.
Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.

A day in the life

What kind of work is this?

Realistic
Practical, Physical Work
Conventional
Organized, Procedural Work
Investigative
Studying, Research based work

What personality traits do you need to succeed?

Attention to Detail
Analytical Thinking
Independence
Dependability
Persistence
Initiative

What key skills are needed for this job?

Active Listening
Repairing
Critical Thinking
Complex Problem Solving
Troubleshooting
Quality Control Analysis

Expected Knowledge

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mechanical

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Common Activities

Repairing and Maintaining Electronic Equipment

Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Making Decisions and Solving Problems

Analyzing information and evaluating results to choose the best solution and solve problems.

Communicating with People Outside the Organization

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Education & Preparation

Some occupations may require additional education, advanced degrees, and years of experience in the field.
Talk to your support team on campus about this career pathway and additional degree information.
Job Zone 3

Medium Preparation Needed

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Experience

Previous work-related skill, knowledge, or experience is required for these occupations.

Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Typical Education Required

Education a new hire may need

  • Associate's degree 33%
  • Post-secondary certificate 31%
  • High school diploma 28%
  • Some college 7%
  • Bachelor's degree 0%
Source: O*NET Education, Training & Experience data

Related Careers

Calibration Technologists and Technicians
Electrical and Electronics Repairers, Commercial and Industrial Equipment
Telecommunications Equipment Installers and Repairers, Except Line Installers
Electrical and Electronic Engineering Technologists and Technicians
Electromechanical Equipment Assemblers

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*Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.