Job Description: Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. May determine the quantity and orientation of cargo and compute aircraft center of gravity. May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures. Includes loadmasters.
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Importance | Skills |
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Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. | |
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. | |
Time Management - Managing one's own time and the time of others. | |
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |
Speaking - Talking to others to convey information effectively. | |
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |
Coordination - Adjusting actions in relation to others' actions. | |
Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. | |
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |
Reading Comprehension - Understanding written sentences and paragraphs in work-related documents. | |
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. | |
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |
Writing - Communicating effectively in writing as appropriate for the needs of the audience. | |
Instructing - Teaching others how to do something. | |
Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. | |
Mathematics - Using mathematics to solve problems. | |
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. | |
Service Orientation - Actively looking for ways to help people. | |
Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. | |
Operations Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. | |
Operation and Control - Controlling operations of equipment or systems. | |
Persuasion - Persuading others to change their minds or behavior. | |
Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. | |
Negotiation - Bringing others together and trying to reconcile differences. |
Importance | Knowledge |
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Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. | |
Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. | |
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. | |
Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. | |
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. | |
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. | |
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. | |
Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. | |
Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. | |
Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. | |
Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. | |
Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. | |
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. | |
Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. | |
Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. |
Importance | Styles |
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Integrity - Job requires being honest and ethical. | |
Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. | |
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. | |
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. | |
Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. | |
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. | |
Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. | |
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations. | |
Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. | |
Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. | |
Initiative - Job requires a willingness to take on responsibilities and challenges. | |
Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. | |
Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. | |
Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. | |
Persistence - Job requires persistence in the face of obstacles. | |
Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |