Computer Network Support Specialists

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Career Profile

Computer Network Support Specialists

What they do

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Also Called: Computer Network Specialist, IT Consultant (Information Technology Consultant), Network Specialist, Network Support Specialist, Network Technical Analyst, Network Technician, Personal Computer Network Analyst, Systems Specialist, Computer Network Specialist, IT Consultant (Information Technology Consultant), Network Specialist, Network Support Specialist, Network Technical Analyst, Network Technician, Personal Computer Network Analyst, Systems Specialist

MO Employment Data

*State data provided by O*NET & BLS
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$42,440
Starting Salary (2025)
$72,780
Median Salary (2025)
1.8%
Projected Job Growth
3,910
MO Employment (2025)

Typical Tasks

Analyze network data to determine network usage, disk space availability, or server function.
Install new hardware or software systems or components, ensuring integration with existing network systems.
Configure security settings or access permissions for groups or individuals.
Create or revise user instructions, procedures, or manuals.
Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.

A day in the life

What kind of work is this?

Conventional
Organized, Procedural Work
Investigative
Studying, Research based work
Realistic
Practical, Physical Work

What personality traits do you need to succeed?

Cooperation
Analytical Thinking
Attention to Detail
Dependability
Integrity
Adaptability/Flexibility

What key skills are needed for this job?

Critical Thinking
Active Listening
Judgment and Decision Making
Reading Comprehension
Active Learning
Speaking

Expected Knowledge

Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Telecommunications
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Common Activities

Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Updating and Using Relevant Knowledge
Keeping up-to-date technically and applying new knowledge to your job.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.

Education & Preparation

Some occupations may require additional education, advanced degrees, and years of experience in the field.
Talk to your support team on campus about this career pathway and additional degree information.
Job Zone 4

Considerable Preparation Needed

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations.

Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Typical Education Required

Education a new hire may need

  • Bachelor's degree 47%
  • Associate's degree 22%
  • Some college 14%
  • Post-secondary certificate 10%
  • High school diploma 4%
  • Other 3%
Source: O*NET Education, Training & Experience data

Related Careers

Network and Computer Systems Administrators
Computer Network Architects
Information Security Engineers
Computer User Support Specialists
Software Developers

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*Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.